What are Points, Levels, Perks, etc. What can I do to earn each?

  1. Points

    Points: Points are awarded when you carry out specific tasks, such as opening an account or making your monthly payment. Earn Points to climb to new levels in Fizz.

  1. Level

    Level: Your Level indicates your status in My Rewards. Accumulate Points to go up a Level. Each Level you attain unlocks access to a new Perk.

  1. Upgrades

    Upgrades: Each time you reach a new Level, you unlock a new Upgrade — a unique and permanent privilege — for example, unlimited calling, additional Data. Every Upgrade is valid for two years starting from the date you receive it, whether you apply it to your plan or not.

    If you don’t fully use your upgrade within a payment cycle, it’ll get rolled over to the next month. For example, say you received 200 MB of additional data but only used 50 MB during a payment cycle, the remaining 150 MB will be rolled over to the next month.

  1. Level Up

    Level Up: You Level Up when you earn enough Points to reach the next Level. The higher you go, the more Perks and Upgrades you accumulate.

  1. Perk

    Perk: A Perk is a single-use item — for example, 2Gb of data to be used in the next two months, or a discount at one of our retail partners. Earn Perks for carrying out specific actions, such as referring a new member, making your payment, or answering a question in the Forum.

  1. Badges

    Badges: Badges are rewarded when you reach milestones — they also show off your status in the Fizz Community Hub. You could win a Badge for your fifth comment in the Community Hub, or for making your first payment. Badges are awarded with Points, and sometimes a Perk or Upgrade.