I participated in the mobile beta launch. What's next?

  1. How do I know if I am getting the benefits associated with being a beta tester?

    Check the price of your plan in your Fizz account; that price will tell you whether or not you are enjoying preferential beta prices (between $1.00 and $8.00 per month). The beta phase ended at midnight on November 20, 2018. To receive beta benefits, your phone number had to be activated before November 20, 2018. Please know that two (2) months were added to the initial three (3) beta months, which means you get to enjoy your plan’s preferential price for a total of five (5) months.

    If your Fizz phone number was activated after November 20, 2018, at midnight, we’re sorry to inform you that the beta benefits do not apply to you. However, you can still take advantage of our introductory prices.

  1. How long will my beta period last?

    Your plan will remain at its beta price throughout your beta period, which is now at five (5) months, as opposed to the initial three (3) we had promised you.

    These five (5) months are calculated starting from the day you activated your Fizz phone number. Make sure, however, that you don’t change your plan during those five (5) beta months, or else regular prices will apply and you will no longer have access to your beta price.

  1. What will happen at the end of my beta period?

    Once those five (5) months are over, your plan will automatically migrate to the introductory prices that are currently offered. The date at which these five (5) beta months end depends on the date you subscribed during the beta period. Just before the end of your beta testing period of five (5) months, we will send you an email letting you know that your beta is coming to an end.