COVID-19:
Fizz is with you. 

These are unsettling times, and this virus is challenging our society in many ways. Fizz is among those businesses considered an essential service, and since everything happens online, our operations are luckily spared. You can count on us to make every effort to serve you well. We’ll continue to monitor the situation; any development will be posted on this page.  

community
community

You give data.
We give food.

Until May 10, for each GB gifted, Fizz will donate $1 to the organization Regroupement Partage. We have up to $50,000 to donate. So let’s help one another, even from afar.


Start gifting

frigo
frigo

To gift data:

 

my-account

1

Log into your Fizz account.
In My plans, you’ll see right
under your plan the Gift button.

Log-in

 gift

2

Choose the lucky
person who’ll benefit
from your generosity.

Find a member to offer my data

 donate

3

For each GB gifted,
Fizz will donate $1 to
Regroupement Partage.

What’s Regroupement Partage

A few things to help you. 

travel

No more
roaming charges
abroad. 

Are you abroad? Stay connected. Travel Add-ons are at $0 until April 30, 2020. A limit of four (4) Add-ons per payment cycle applies.  
Buy a Travel Add-on

 delivery

Delivery
remains
the same.  

There is no impact on the delivery of SIM cards and Wi-Fi modems. Rest assured that our technicians and delivery partners respect the necessary hygiene rules required at this time. 
Order a SIM card
Check out our Internet plans

Fizz Internet:
100% self-installation.

As part of the precautionary measures against the COVID-19 virus, our technician will now leave your Fizz Wi-Fi modem at your door instead of entering your home. The verification of your connection will be done from outside. You'll then have to follow our simple instructions to install your modem and configure your network yourself. The technician will be in his truck and won’t leave until he can validate everything is good to go. 

wallet

Keeping your
Fizz mobile
costs down. 

Without a fixed-term contract that ties you to your Fizz mobile plan, you can adjust it so you only pay for what you need. There’s also data rollover, gifting, My Rewards… Let’s get everything Fizz working for you, shall we?
See the tricks

broadband

Tips to optimize
your internet
access. 

With the latest instructions and directives issued by the government to stay home, here are a few tips to optimize your internet access, whether you're working at home or need to entertain the young (and less young). 
Check out the tips

The measures in place to ensure the safety of our members and employees. 

 

Partners

All of our partners adopt the prescribed hygiene measures, and limit any physical contact with you when delivering Fizz SIM cards and Wi-FI modems. 

Employees

Measures have been put in place to ensure the security of our employees. But since our team already works in an environment that’s 100% digital, we are well equipped to remain functional throughout this pandemic period.

 

 

fizzman
fizzman

Tools available 24/7.

 As usual, our online tools are available should you have any questions about your Fizz services. 

myaccount

Your Fizz account

Change your plan, check your usage, and much more, everything is at your fingertips. 

Login

solution-hub

The Solution Hub

A goldmine available at all times, with help steps explaining how to solve the most common issues.

Find an answer

community

The Community Hub

You’ll find in our forum a happy bunch of Fizz members and friends always ready to help. 

Ask a question

If you're stuck, contact us.

 

picto chat

Chat with us.

  • Log into your Fizz account.
  • Make your way to the Solution Hub.
  • On the help page pertaining to your issue, click on the chat bubble located in the lower right-hand corner.

Our business hours.

The chat service is available every day from 8 a.m. to 9 p.m. EST. The chat bubble won’t appear outside of these business hours.